{"id":584,"date":"2020-10-13T06:47:01","date_gmt":"2020-10-13T06:47:01","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=584"},"modified":"2025-12-29T13:30:44","modified_gmt":"2025-12-29T11:30:44","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/senbera.com\/template\/contact-us\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"584\" class=\"elementor elementor-584\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-400e5cc e-flex e-con-boxed e-con e-parent\" data-id=\"400e5cc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f2b69c elementor-widget elementor-widget-heading\" data-id=\"9f2b69c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact Us<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d79b7d elementor-widget elementor-widget-text-editor\" data-id=\"4d79b7d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will get back to you within 24 hours<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c42eaeb e-flex e-con-boxed e-con e-parent\" data-id=\"c42eaeb\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b81d78 eael-wpforms-form-button-custom elementor-widget elementor-widget-eael-wpforms\" data-id=\"6b81d78\" data-element_type=\"widget\" data-widget_type=\"eael-wpforms.default\">\n\t\t\t\t\t            <div class=\"eael-contact-form eael-wpforms eael-wpforms-align-default\">\n                                <div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-12152\"><form id=\"wpforms-form-12152\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"12152\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/template\/wp-json\/wp\/v2\/pages\/584\" data-token=\"e5e3f574ef3ed81b2e993515b5ed0a85\" data-token-time=\"1776598356\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-12152-field_1-container\" class=\"wpforms-field wpforms-field-name wpforms-first wpforms-one-half\" data-field-id=\"1\"><label class=\"wpforms-field-label wpforms-label-hide\" for=\"wpforms-12152-field_1\" aria-hidden=\"false\">Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-12152-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"Name\" aria-errormessage=\"wpforms-12152-field_1-error\" required><\/div><div id=\"wpforms-12152-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-12152-field_2\">Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-12152-field_2\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][2]\" placeholder=\"Email\" spellcheck=\"false\" aria-errormessage=\"wpforms-12152-field_2-error\" required><\/div>\t\t<div id=\"wpforms-12152-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-12152-field_4\" >Comment or Name<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-12152-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-12152-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-12152-field_3\">Comment or Message<\/label><textarea id=\"wpforms-12152-field_3\" class=\"wpforms-field-medium\" name=\"wpforms[fields][3]\" placeholder=\"Comment\" aria-errormessage=\"wpforms-12152-field_3-error\" ><\/textarea><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-12152-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-12152-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-12152-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"12152\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/senbera.com\/template\/wp-json\/wp\/v2\/pages\/584\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-12152\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/senbera.com\/template\/wp-content\/plugins\/wpforms-lite\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->            <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2e264c animated-slow e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f2e264c\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18b8f79 elementor-widget elementor-widget-heading\" data-id=\"18b8f79\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked <br>questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6168492 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"6168492\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c247bb8 elementor-widget__width-initial elementor-widget elementor-widget-shortcode\" data-id=\"c247bb8\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><style>#sp-ea-13416 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #f6f3f0; }#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single {background: #f6f3f0;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #444;font-size: 16px;}#sp-ea-13416.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1767006546\"><div id=\"sp-ea-13416\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134160\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134160\" aria-controls=\"collapse134160\" href=\"#\" aria-expanded=\"true\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-minus\"><\/i> Where can I find my shipping code?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse134160\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134160\"> <div class=\"ea-body\"><p>Once your order has been dispatched, you will receive a tracking number by email. The tracking code is usually sent within 1-3 working days. Please note that it may take several working days for the tracking code to become active.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134161\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134161\" aria-controls=\"collapse134161\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I check where my order is?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134161\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134161\"> <div class=\"ea-body\"><p>Use the tracking code you receive by email to track the status of your order. Enter the tracking number on the tracking website\u00a0<a href=\"https:\/\/www.17track.net\/en\">17track<\/a>\u00a0to check the status of the shipment. If it shows that shipment has no info, please select YunExpress as the carrier of the shipment.<\/p><p>Tracking code is sent with the order completion email, which you should receive in 1-3 working days after placing the initial order. If after 1-3 days you still do not have a tracking number, please contact us.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134162\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134162\" aria-controls=\"collapse134162\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I am not happy with my order?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134162\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134162\"> <div class=\"ea-body\"><p>If you are not satisfied with your order, please contact us at info@senbera.com. Please describe your problem in as much detail as possible by providing a photo or video. After assessing the problem with the ordered product, we will try to reply as soon as possible and find a mutual compromise to solve the problem.<\/p><p>Additionally, any order can be refunded within 14 working days. Read more at\u00a0<a href=\"https:\/\/senbera.com\/template\/shipping-and-returns\/\">Shipping and returns<\/a>.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134163\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134163\" aria-controls=\"collapse134163\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Are my payment details safe?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134163\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134163\"> <div class=\"ea-body\"><p>We use SSL (Secure Socket Layer) encryption, which ensures that your data is transmitted securely between your browser and our servers. This provides additional protection against data theft and ensures that your personal payment details are safe.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134164\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134164\" aria-controls=\"collapse134164\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How can I return a product?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134164\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134164\"> <div class=\"ea-body\"><p>Please contact us at info@senbera.com for more information about returning products. All purchases can be returned within 14 business days without giving any reason. Just contact us and we will provide you with all the necessary information to return the package.<\/p><p>Our return address is:<br \/>Vienyb\u0117s g. 5, \u0160ilal\u0117, LT-75129, Lithuania<\/p><p>Read more at\u00a0<a href=\"https:\/\/senbera.com\/template\/shipping-and-returns\/\">Shipping and returns<\/a>.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-134165\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse134165\" aria-controls=\"collapse134165\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Didn't find the answer to your question?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse134165\" data-parent=\"#sp-ea-13416\" role=\"region\" aria-labelledby=\"ea-header-134165\"> <div class=\"ea-body\"><p>If you have unanswered questions or need further information, please contact us at info@senbera.com.<\/p><p>Our customer service team is always ready to help and answer your questions. We answer questions within 24 hours.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Contact Us We will get back to you within 24 hours Please enable JavaScript in your browser to complete this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-584","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - 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