{"id":546,"date":"2020-10-13T02:48:45","date_gmt":"2020-10-13T02:48:45","guid":{"rendered":"http:\/\/localhost\/razzi\/?page_id=546"},"modified":"2026-01-13T08:18:57","modified_gmt":"2026-01-13T06:18:57","slug":"shipping-and-returns","status":"publish","type":"page","link":"https:\/\/senbera.com\/template\/shipping-and-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\n<p>We want your shopping experience to be smooth and hassle-free. Here\u2019s everything you need to know about shipping, delivery, and returns at Senbera.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping<\/strong><\/h2>\n\n\n\n<p>Where we ship<br>We deliver to all European countries. Depending on your location, your order will be sent via the local postal service or, in some cases, to a parcel locker.<\/p>\n\n\n\n<p><strong>Shipping costs<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard shipping: \u20ac2.99<\/li>\n\n\n\n<li>Orders over \u20ac35 qualify for free shipping<\/li>\n<\/ul>\n\n\n\n<p><strong>Delivery times<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Processing time: 2 working days<\/li>\n\n\n\n<li>Estimated delivery within Europe: up to 7 working days<br>Please note: these are estimates. Occasionally, deliveries may take longer due to unforeseen circumstances.<\/li>\n<\/ul>\n\n\n\n<p><strong>Responsibility and risk<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If your order is lost, delayed, or damaged, we will reship the items or refund your payment.<\/li>\n\n\n\n<li>We are not responsible for delivery delays, but we always ensure that your order reaches you.<\/li>\n\n\n\n<li>The risk of loss or damage passes to you upon delivery.<\/li>\n\n\n\n<li>Please make sure to provide accurate delivery information\u2014this is your responsibility.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Returns &amp; Refunds<\/strong><\/h2>\n\n\n\n<p><strong>Return window<\/strong><br>You can return your order within 14 days of receiving it.<\/p>\n\n\n\n<p><strong>Condition of returns<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be unused, undamaged, and in the original packaging.<\/li>\n\n\n\n<li>You may try the product to the extent necessary to inspect its nature and functionality.<\/li>\n<\/ul>\n\n\n\n<p><strong>Partial refunds<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If returned items are used, damaged, or missing parts, we may issue a partial refund.<\/li>\n\n\n\n<li>We may also offer a partial refund if you\u2019re not satisfied but do not return the item.<\/li>\n<\/ul>\n\n\n\n<p><strong>Return shipping<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are responsible for the return shipping costs.<\/li>\n\n\n\n<li>There are no exceptions, even if you simply change your mind.<\/li>\n<\/ul>\n\n\n\n<p><strong>Refund timing<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds will be issued within 14 days of receiving your return, or within 14 days of agreeing a partial refund without return.<\/li>\n\n\n\n<li>Your refund includes the original standard shipping cost.<\/li>\n<\/ul>\n\n\n\n<p><strong>Return address<\/strong><br>Please send returns to:<br><strong>Xoltra O\u00dc<\/strong><br>Vienyb\u0117s g. 5<br>\u0160ilal\u0117, 75129, Lithuania<\/p>\n\n\n\n<p>For questions about returns, contact us at <a><strong>info@senbera.com<\/strong><\/a>.<\/p>\n\n\n\n<p>All items purchased on mekulo.com can be returned under these conditions.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>In short:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping: \u20ac2.99, free over \u20ac35<\/li>\n\n\n\n<li>Delivery: 2 days processing + up to 7 days shipping<\/li>\n\n\n\n<li>Returns: 14 days, must be in original condition<\/li>\n\n\n\n<li>Risk passes on delivery, return shipping is paid by you<\/li>\n\n\n\n<li>Refunds processed within 14 days<\/li>\n<\/ul>\n\n\n\n<p>We hope this makes shopping with us easy and transparent!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want your shopping experience to be smooth and hassle-free. 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